With almost 60 years combined experience in the banking and finance industry, dynamic husband and wife team Scott and Fiona Roberts know their stuff! And they are not afraid of a challenge either.
Both hailing from traditional commercial sales roles with one of Australia’s leading banks, the innovative couple saw a niche in the market for complicated loans the banks refused to deal with.
“I was with one of the big four for 16 years and then spent four years with one of the largest financial aggregators in Australia,” says Scott. “During that time I saw so many deals fall through the cracks. That’s when I realised there was a big gap in the market for these types of unusual deals that were really outside the square.”
Since starting IBN Direct over 10 years ago, Scott and Fiona have built a solid database of over 200 private funders and deal with more than 600 funders in total. The couple’s passion and diligence in helping turn difficult financial situations into profitable outcomes has seen their business undergo exponential growth, placing them as leaders in their field.
The perfect yin and yang combination, Fiona says they each have their areas of expertise within the business, making them a dream team.
“I’m structure, Scott is flow,” says Fiona. “Scott is so innovative, creative and charismatic. I am all about HR, finance and the operational side of things and we have a fabulous team behind us with a wealth of experience between them.”
“For me, it’s not even about numbers. My job isn’t about the maths, it’s to find the solution,” says Scott.
Meet the Team Find out more about our Funding Solutions
“Our team here have had the pleasure of working with Scott and Fiona Roberts along with their team at IBN for the past couple of years. We have found everyone involved with IBN to be very efficient, organised and professional with all the dealings that we have had with them. Nothing is too much trouble for the team at IBN and the services that they offer to both the client and the funder are second to none. We look forward relationship with the IBN team well into the future.”
“IBN always go that one step further to achieve an outcome. If at all possible, they achieve results for their clients. Communication channels are an extremely important part of this business, and IBN have an excellent system. Dealing with IBN is professional, at the same time keeping the personal touch as its focus.”
"Operating as a Financial Counsellor I encounter many difficult financial situations. Recently I had a client with a complex arrangement that none of the major Banks were willing to help with. I had IBN’s number sitting in my draw for a few months and thought I would see if they could help me find a solution for my client. It took a little while to find the right answer to a complex problem that would work for my client and I, but the staff at IBN were fantastic and never gave up on finding me a suitable Lender within the timeframe I had. When the settlement was completed and we could breathe again my client and I were ever so thankful for the support and professionalism IBN gave us. IBN provides a fantastic service and I would recommend them to anyone."
Rod Garland ~ Financial Counsellor